Privacy Policy | PSG Services

Privacy Policy for PSG Surface Solutions

Last Updated: February 6, 2026

Welcome to PSG Surface Solutions ("we," "us," or "our"). Your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit or interact with our website https://www.gopsg.com ("Site"), including any forms, contact requests, or lead capture tools.

1. Information We Collect

We may collect information that identifies you directly or indirectly, including:

Personal Information You Provide:

Name
Email address
Phone number
Messages or inquiry content
Any other data you submit in contact forms or lead capture tools

Technical Information Automatically Collected:

IP address
Browser type and version
Pages visited
Date and time stamps
Cookies and similar tracking technologies

This information is collected when you:

Submit a form on our Site
Sign up for updates or communications
Contact us for services or quotes

2. How We Use Your Information

We use your information to:

Respond to your inquiries and fulfill requests
Provide, personalize, and improve our services
Send you updates, service communications, or marketing messages (only with your consent)
Monitor analytics to understand how the website is used
Comply with legal obligations and resolve disputes

3. SMS Consent and Communications

If you provide your phone number and opt in, PSG Surface Solutions may send you SMS (text) messages related to:

Quote follow-ups
Appointment scheduling and reminders
Service updates
Customer support communications

Message frequency varies. Message and data rates may apply.

You may opt out at any time by replying STOP to any message.
For assistance, reply HELP or contact us at:

Email: Info@gopsg.com
Phone: 425-224-6186

4. Third-Party Services and Sharing

We may share personal data with:

Service providers that help us operate the Site (such as CRM platforms, email providers, and analytics tools)
Legal authorities when required by law or to protect our rights
Other parties only with your explicit consent

We do not sell your personal data to third-party marketers or unaffiliated businesses.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All categories of personal information collected exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties.

5. Cookies and Tracking Technologies

Our Site may use cookies or similar technologies to:

Enhance user experience
Understand usage patterns
Deliver analytics

You may disable cookies via your browser settings, though some features of the Site may not function properly without cookies.

6. Data Security

We implement reasonable safeguards to protect your information from unauthorized access, disclosure, or destruction. However, no internet transmission is completely secure. Use of our Site indicates your acceptance of these risks.

7. Data Retention

We retain personal data as long as necessary to fulfill the purposes outlined above, comply with legal obligations, or resolve disputes.

8. Your Choices and Rights

You may:

Opt out of marketing communications at any time
Opt out of SMS messaging by replying STOP
Request access to or correction of your personal data
Request deletion of your data where legally permitted

To exercise these rights, contact us: